PartnrHunt

Development environment

Staff control centre

Where the PartnrHunt team serves customers: support, research operations, billing and account health. This preview uses test companies only; no live customer data or login provider is connected.

Each role sees different tabsTry Support, Operations, Finance or Security to see what that team member can open.

PartnrHunt

Staff control

DevelopmentTest logins on this computer only

PartnrHunt staff

Overview

Development
Alerts
Email isn't connected yet, so alert emails are recorded and will send once it is.

Today at a glance

What needs attention now, across customers, research, support and payments.

Needs attention

Highest priority first. Select an item to open it.

Live research queue

Revenue vs AI cost

System health

Customers

Every customer account with health, activity and open tickets. Open one for the full customer page.

0 customers
CompanyAccountHealthSearches leftLast searchOpen ticketsStatus

Research

Live and finished searches across all customers, and the lead-quality review queue.

SearchCustomerStatusLeadsAI costUpdated

Customers ask for a search back here. Approve or decline it; the customer sees your message in Messages. A search that fails because of a fault on our side is given back automatically.

Support

Customer tickets linked to their account and searches. Email isn’t connected yet, so customers see your replies only in Help & support in the app.

Select a ticket to read the conversation.

Billing

Invoices, card payments, refunds and margin per customer. Card payments are confirmed with Stripe automatically; other payments are recorded by hand.

Invoices
InvoiceCustomerAmountIssuedStatus
Margin by customer · last 30 daysPaid invoices minus AI research cost
CustomerRevenueAI costPer searchMargin
Refunds & creditsSearch balance changes made by staff
WhenCustomerChangeReason

Growth

New sign-ups, onboarding progress, customers at risk of leaving and customers ready for more searches.

Sign-ups per week

Last 12 weeks

Onboarding funnel

All customers
Trends · last 6 monthsMonthly totals
At risk or worth a check-inLowest health first
CustomerHealthWhy
Onboarding not finished
CustomerJoinedNext step

Messages

Announcements shown to customers in the app (and by email once delivery is connected).

Help articles

Answers customers read in Help & support before sending a request.

Outreach compliance

Available once customers can send outreach email from PartnrHunt. This view will show emails sent per customer, bounces, spam complaints and unsubscribe lists, with a switch to pause sending for one customer.

Admin

Staff access, the audit trail, privacy requests and platform settings.

Customer

Company

Details